Returns and Refunds Policy


Thank you for your Good to Go Safety purchase, we hope it will prove a beneficial addition to your company’s safety and maintenance programmes.

In the unlikely event that you are not satisfied with your purchase we offer the following guidance:

Cancellation:
You have a 7 day cancellation period after delivery of your order, as required for all online goods (Distant Selling Regulation).

Returns:
You have a 7 day cancellation period after delivery of your order, as required for all online goods (Distant Selling Regulation).

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item(s) must be unused and in the same condition that you received it. You should also include a proof of purchase with your return. Before returning goods please complete the form here to receive a Return ID number to help ensure a speedy response from us. Please quote this number on all related correspondence.

Refunds:
Once we receive your returned goods, we will inspect it and notify you that we have received your returned item(s). We will immediately notify you on the status of your refund upon inspecting the item(s).

If your return is approved, we will initiate a full refund for those items to your credit card (or original payment method). You will receive the credit within the time period covered by your card issuer’s policies.

Shipping:
If you paid a shipping charge and you decide you do not want the item or you purchased the item in error, the amount charged for shipping will not be refunded. If you paid a shipping charge and the item is defective or we made an error of some kind, the amount charged for shipping will be refunded.

All items returned by Royal Mail, must be by recorded delivery. We are unable to offer a credit on any items lost in the post. Mark the package Goods Inwards/Returns and send to:

Good to Go Safety
Goods Inwards/Returns
Waverley Road
Kirkcaldy
Fife
KY1 3NH

Contact Us:
If you have any questions about how to return your item(s) to us please do not hesitate to contact us.

Click here for full Terms & Conditions